Privacy policy

The Ichi (hereinafter referred to as “the Store”) complies with all laws and regulations regarding the protection of personal information and handles customers’ personal information in accordance with the following policy.

 

1. What Is Personal Information?

Personal information refers to information relating to an individual, such as name, address, telephone number, email address, purchase history, and other information that can identify a specific individual or may potentially do so. It also includes information that can identify an individual when combined with other information (such as occupation or industry).

 

2. Collection of Personal Information

When you browse the website of The Ichi (hereinafter referred to as “the Site”), you are not required to enter or disclose any personal information, and you may use the Site anonymously and freely.
However, when registering as a member, purchasing products, making inquiries, or posting product reviews, we may ask you to provide personal information such as your name, address, telephone number, and email address.
For details on how this information is used, please refer to “3. Purpose of Use of Personal Information,” and for details on management, please refer to “4. Management of Personal Information.”

 

3. Purpose of Use of Personal Information

The Store uses personal information for the following purposes:

  • Shipping products to customers and billing for purchases, as well as handling payment-related information such as credit card numbers and bank account details designated by customers.

  • Confirming order details and delivery methods.

  • Providing information about campaigns, products, and services offered by the Store.

  • Reviewing customer feedback, survey results, and usage history.

  • Retaining login information to make future member logins easier. (Cookies are used, and customers may choose whether or not to allow their use.)

  • Other purposes necessary for the operation of the Site.

 

4. Management of Personal Information

The Store manages personal information under the following system:

  • Access to personal information is limited to personnel who require it for business purposes, and strict control is maintained over information containing personal data.
    However, in order to provide products or services to customers, a portion of personal information may be disclosed to external contractors. In such cases, the Store will ensure that the contractors handle personal information appropriately.

  • Personal information that is no longer necessary will be deleted as appropriate.

 

5. Disclosure of Personal Information

The Store will not disclose personal information to third parties without the customer’s consent, except in the following cases:

  • When disclosure is requested by government agencies, courts, public prosecutors, police, bar associations, consumer centers, or other organizations with equivalent authority.

  • When disclosure is required by laws or regulations.

  • When disclosure is necessary to protect or defend the rights, property, or services of the Store against actions that violate laws, regulations, or the Store’s terms of use or notices, and when it is not possible to obtain the customer’s consent.

Please note that outsourcing necessary operations such as delivery services in the course of transactions with customers does not constitute disclosure to a third party.

 

6. Scope of Application

This privacy policy applies within the Site. In principle, pages that include the address “https://www.wargo.live/” are considered to be within the Site.

 

7. Requests for Disclosure, Suspension, or Deletion of Personal Information

If you wish to request disclosure, suspension of use, deletion, or other actions regarding the personal information we hold, please contact us at the inquiry address below. Once we have confirmed that the request has been made by the individual concerned, we will respond promptly.

Email: cs2@wagokoro.co.jp

 

The Store is committed to handling customers’ personal information with the utmost care and will continue striving to provide high-quality services and customer satisfaction. We appreciate your understanding and agreement with our handling of personal information.