Legal notice

Seller  Wagokoro Co., Ltd.
Responsible Manager Yumeto Mogami
Address Wagokoro Building
3-20-12 Sendagaya, Shibuya-ku
Tokyo 151-0051, Japan
Telephone Number +81-3-5785-0556
Email Address cs2@wagokoro.co.jp
Website https://wargo.live/
Additional Fees
(Other Than Product Price)		 Consumption Tax
10%

Shipping Fees


Domestic Shipping (Japan)

  • Flat rate nationwide (courier service): ¥500 (¥550 incl. tax)
  • For orders that include umbrellas with long handles: ¥700 (¥770 incl. tax)
  • Free shipping for orders totaling ¥5,500 (incl. tax) or more
  • Shipping carrier: Yamato Transport Co., Ltd.

International Shipping

  • Flat rate: ¥2,500 (¥2,750 incl. tax)
  • For orders that include umbrellas with long handles: ¥3,500 (¥3,850 incl. tax)
  • Shipping carrier: Japan Post

Shipping to the United States

  • Flat rate: ¥5,000 (¥5,500 incl. tax)
  • Orders including umbrellas with long handles are currently not accepted
  • Shipping carrier: Yamato Transport World Portal

Please note that international shipments may be subject to import duties, customs fees, and other charges imposed by the destination country.
Ordering Method
  • Please proceed to the purchase page from the shopping cart on the website.
  • Registered members are required to log in before purchasing.
  • Customers who are not registered or who do not wish to register may also make purchases by entering the required customer information during checkout.
  • Please note that purchase limits may apply to certain products.
  • Details are provided on each product page.
Payment Methods

Credit Card
Accepted cards: VISA, MasterCard, American Express, JCB
One-time payment only.
SSL encryption is used to ensure secure transmission of credit card information.

Shop Pay
A payment service provided by Shopify.
By saving your address and credit card information with Shop Pay, you can enjoy faster checkout at Shop Pay–enabled stores in the future.

Apple Pay
Available using credit cards registered in the Wallet app on your iPhone.

Google Pay
Available using credit cards registered in the Google Pay app.

PayPay
We use the payment processing service KOMOJU.
Payments are processed securely through KOMOJU.

PayPal
Allows secure and smooth payment without entering credit card details.

Convenience Store Payment
Available at Lawson, FamilyMart, Daily Yamazaki, Mini Stop, and Seicomart.
A payment handling fee of ¥190 will be charged at the time of payment.
Payment Deadline

Credit Card
Payment dates depend on the closing date and contract terms of your credit card issuer.
Please contact your card company for details.

Convenience Store Payment
Payment must be made within 5 days after completing your order.
If payment is not received within the specified period, the order will be automatically canceled.
Delivery Time

In-Stock Items
Shipped within 2–3 business days.

Pre-ordered / Back-ordered / Special Order Items
Shipped immediately after arrival.

Out-of-Stock Items
If an item is unavailable, we will notify you and offer an exchange for another item of the same value.
Returns and Exchanges

Customer Convenience
Returns and exchanges are not accepted unless the product is defective.

Please note that due to differences in display settings on computers and mobile devices, product images may differ slightly from actual colors. Such differences are not considered defects. If you would like more detailed information about color or specifications, please contact us before purchasing.

Store Error or Defective Products
If a product is damaged, incorrect, or defective due to our error, we will cover the shipping costs to the original delivery address.

 

Inquiries

If you have any questions, please feel free to contact us.

Customer Support Hours:
Monday to Friday (excluding national holidays)